Last updated: 19 June 2026
These terms and conditions govern the provision of digital marketing services by Digital Cartel (ABN 49 843 144 554). By engaging our services, you agree to be bound by these terms.
Digital Cartel provides digital marketing services including Google Ads management, Meta Ads management, SEO, website design and development, and related consulting. The specific scope of work for each engagement is outlined in your service agreement or proposal.
Services commence once both parties have agreed on the scope and pricing, and any applicable setup fees have been paid. Ongoing management fees are billed weekly or monthly as specified in your package. All prices listed on our website are in Australian dollars and exclude GST unless stated otherwise.
Management fees are separate from advertising spend. Ad spend is paid directly by the client to the advertising platform (Google, Meta, etc.) and is not included in our management fees. Digital Cartel does not collect or hold ad spend on behalf of clients.
All ongoing services are provided on a month-to-month basis. Either party may terminate the engagement by providing 14 days written notice. Setup fees are non-refundable once work has commenced, as outlined in the Refund Policy.
To deliver effective campaigns, we require timely access to relevant business information, advertising accounts and assets. Delays in providing access or approvals may affect campaign performance and delivery timelines. The client is responsible for ensuring all content and information provided to us is accurate and does not infringe on any third-party rights.
Upon full payment, the client retains ownership of all final deliverables including websites, landing pages and creative assets produced specifically for them. Digital Cartel retains the right to showcase completed work in our portfolio unless otherwise agreed in writing. Any proprietary tools, frameworks or templates developed by Digital Cartel remain our intellectual property.
While we are committed to delivering measurable results, digital marketing outcomes are influenced by factors outside our control including market conditions, competition, budget, industry and platform algorithm changes. Agreed performance targets and reporting commitments are set out in each client's written service agreement.
Both parties agree to keep confidential any proprietary or sensitive business information shared during the engagement. This obligation continues after the termination of services.
To the maximum extent permitted by Australian Consumer Law, Digital Cartel's liability for any claim arising from our services is limited to the fees paid by the client for the specific service giving rise to the claim. We are not liable for indirect, consequential or special losses including lost revenue or profits.
Any disputes arising from these terms will first be addressed through good faith negotiation. If unresolved, disputes will be governed by the laws of Queensland, Australia, and the parties submit to the non-exclusive jurisdiction of the courts of Queensland.
We may update these terms from time to time. Changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the updated terms.
For questions about these terms, contact us:
Digital Cartel
Email: kevin@digitalcartel.au
PO Box 444, Glasshouse Mountains QLD 4518